Desktop Support Technician Job at Confidential, Los Angeles, CA

  • Confidential
  • Los Angeles, CA

Job Description

Kforce has a client in Los Angeles, CA (Onsite) that is seeking a Desktop Support Technician to provide hands-on technical support for end users across our Los Angeles locations. What You'll Do:

  • Provide onsite and remote desktop support for end users
  • Troubleshoot hardware, software, printer, and connectivity issues
  • Image and deploy PCs, laptops, and Macs using enterprise tools
  • Install, configure, and maintain desktop hardware and peripherals
  • Support workstation moves, equipment deployments, and office relocations
  • Perform network port activations and desktop patching
  • Assist with inventory management and replacement equipment logistics
  • Escalate complex technical issues when needed while delivering exceptional customer service
  • 6 months to 2 years of IT Support, Help Desk, or Desktop Support experience
  • Experience troubleshooting Windows devices and enterprise applications
  • Knowledge of hardware repair, imaging, deployment, and device setup
  • Strong customer service and communication skills
  • Ability to support users both onsite and remotely
  • Comfortable working in a healthcare or large enterprise environment
Preferred Experience:
  • SCCM imaging and software deployment
  • Mac support and device management
  • Active Directory and Microsoft 365 administration
  • ServiceNow or other ticketing platforms
  • Healthcare technologies such as Cerner, Kronos, or similar systems

Job Tags

Contract work, Work at office, Remote work, Relocation

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