Desktop Support Job at System One, Pensacola, FL

  • System One
  • Pensacola, FL

Job Description

Job Description

Job Description

Job Title: Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite – onsite

Responsibilities

  • Provide technical support for desktop hardware and software issues in a fast-paced environment
  • Utilize troubleshooting and ticketing systems such as ServiceNow to track and resolve issues
  • Support Windows 10 operating systems and Microsoft Office/365 applications including Outlook
  • Manage Active Directory accounts and permissions
  • Perform desktop imaging using MDT, LTI, ZTI procedures
  • Assist with printer support for HP, Canon, Toshiba models
  • Deliver excellent interpersonal and customer service to end-users
  • Maintain patience and a strong team-first mindset in a dynamic environment
Requirements
  • Excellent interpersonal and customer service skills
  • Patience and a strong team-first attitude
  • Ability to work effectively in a fast-paced environment
  • Experience troubleshooting with ServiceNow or similar ticketing systems
  • Windows 10 experience
  • Knowledge of Microsoft Active Directory
  • Experience with desktop imaging tools (MDT, LTI, ZTI)
  • Proficiency in Microsoft Office/365 and Outlook
  • Experience supporting IBM Lotus Notes and printer support (HP, Canon, Toshiba)
  • Must be eligible to work in the US without sponsorship

#M- #LI-

Ref: #851-Rockville-S1

Job Tags

Contract work, For contractors, Work at office

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