L.L.Bean is seeking Seasonal Work-From-Home Customer Service Representatives who enjoy helping people and creating exceptional customer experiences.
In this part-time, temporary role, you'll assist customers with orders, product questions, promotions, and problem resolution while delivering the legendary service that has defined L.L.Bean for generations. You'll work from the comfort of your Maine home office while helping customers enjoy the outdoors.
Training classes begin in August and continue through the end of October.
What You'll Do
Value-Added Customer Service
What We're Looking For
Schedule Requirements
Please note: If offered a position, our training classes are scheduled between Monday and Friday. Sessions are in the mornings and afternoons. We do not offer any late evening or weekend training.
Why Join L.L.Bean?
Home Office & Technology Requirements
To ensure a secure and reliable customer experience, all Home Agents must maintain an approved home office setup. Photos and documentation will be required during the onboarding process.
Computer Requirements
Required Equipment
Internet Requirements
Not permitted:
Workspace Requirements
Interview & Application Process
Interviews, onboarding, and training are conducted virtually using Microsoft Teams.
As part of the application process, applicants will be asked to provide:
If you love helping customers, are comfortable with technology, and are ready to deliver legendary service from home, apply today and join the L.L.Bean team!
L.L.Bean uses a market-based compensation approach. The anticipated starting base pay for this position is $16.10 - $17.75. Individual compensation may vary based on factors such as a candidate's experience, qualifications, education, geographic location, skills, competencies, and proficiency for the role.
If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.
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